These terms govern purchases from Kibler’s, a preorder-only comic book and graphic novel store operating online at kiblers.shop (Houston, Texas). By placing an order you agree to them. They work together with our Preorder Policy and Shipping Policy, which are part of these terms. Questions: info@kiblers.shop.
How preorders work
- Every book is sold by preorder against its FOC date (Final Order Cutoff) — the publisher’s ordering deadline, always a Monday. Each book’s page shows its FOC date and expected release date.
- Ordering closes automatically the night of a book’s FOC date. After FOC the book shows as sold out and cannot be ordered. We do not take late orders and we do not hold unpaid copies.
- Release dates are set by publishers and distributors and sometimes move. If a release shifts, your preorder ships when the book arrives.
Payment and prices
- You are charged the full price of your order when you place it — that payment is what reserves your copies. Payments are processed by Square; we accept credit/debit cards and Cash App Pay.
- The price on the book’s page when you order is the price you pay, even if a publisher changes its price afterward.
- Texas orders are charged 8.25% sales tax at checkout. Orders shipped to other states are not charged sales tax by us.
- Some items — including ratio variant covers, multi-copy packs, and ashcan editions — are limited per customer. Any limit is stated on the book’s page and enforced at checkout.
All sales are final
- All sales are final. We do not offer refunds, and orders cannot be cancelled — please be sure before you order, and double-check your books and your address at checkout.
- The one exception: if we cannot fulfill a book at all — for example, the publisher cancels it, or the distributor ships us fewer copies than we ordered (an allocation) — you get a full refund for that book automatically. No need to ask.
Shipping, held shipments, and pickup
- We ship within the United States only, by USPS or UPS, at a $5.99 flat rate per order.
- Preorders ship complete: an order leaves when every book in it has been released and arrived at the store. Once an order is complete, we pack it and hand it to the carrier within 2 business days, and you will get a tracking email.
- Held shipments (“piles”) combine your orders weekly or monthly; the first held order in a cycle pays shipping and add-ons in the same cycle ship free. Held shipments require a Kibler’s account.
- Local pickup is free at Kibler’s, 7979 N Eldridge Pkwy #152, Houston, TX 77041. We will email you when your order is ready; bring that confirmation email with you.
- Full details are in our Shipping Policy and Preorder Policy.
Damaged or wrong items
If a book arrives damaged or we sent the wrong book, message us within 14 days of delivery with a photo, and we will replace it. If your shipping address changes, tell us before your order ships — once an order is with the carrier, its address cannot be changed.
Accounts
You are responsible for keeping your account login details safe and for the orders placed through your account. Please keep your contact and address information current — we rely on it to deliver your books and tell you when a pickup is ready.
Site content
Text and images on this site belong to Kibler’s or their respective owners — comic book artwork and covers belong to their publishers and creators — and are provided for your personal, non-commercial use.
Liability and governing law
To the extent allowed by law, our liability for any order is limited to the amount you paid for that order, and nothing in these terms takes away rights you have under consumer protection law. These terms are governed by the laws of the State of Texas. If we update these terms, the new version will be posted on this page; the terms in effect when you placed an order apply to that order. Last updated: November 4, 2026.